Privacy Policy

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MIEG Privacy Policy

Multish International Education Group respects your privacy. This document describes how Multish International Education Group collects, uses and discloses student personal information. We adhere to the Freedom of Information and Protection of Privacy Act, Canadian Anti-Spam Legislation and all applicable laws.

Our use of personal information

MIEG collects, uses and discloses personal information from students, prospective students and alumni for the following primary purposes:

  • to communicate (including recruiting, promoting and fundraising)
  • to enrol students in programs of study
  • to deliver academic and administrative services

MIEG employs reasonable measures to protect personal information from loss, theft and unauthorized use and disclosure. If you have any questions regarding the protection of your personal information, please contact the Freedom of Information and Privacy Coordinator at or at 613-969-1913, ext. 2331.

Special disclosures of personal information 


Statistics is the national statistical agency. As such, Statistics carries out hundreds of surveys each year on a wide range of matters, including education.

It is essential to be able to follow students across time and for institutions to understand, for example, the factors affecting enrolment demand at post-secondary institutions. The increased emphasis on accountability for public investment means that it is also important to understand ‘outcomes.’ In order to carry out such studies, Statistics asks all colleges and universities to provide data on students and graduates. Institutions collect and provide to Statistics student identification information (student’s name, student ID number, Social Insurance Number), student contact information (address and telephone number), student demographic characteristics, enrolment information, previous education, and labour force activity. The Federal Statistics Act provides the legal authority for Statistics to obtain access to personal information held by educational institutions. The information may be used only for statistical purposes, and the confidentiality provisions of the Statistics Act prevent the information from being released in any way that would identify a student.

Students who do not wish to have their information used may ask Statistics to remove their identification and contact information from the national database. Further information on the use of this information can be obtained from Statistics’s website at or by writing:

Post-Secondary Section
Centre for Education Statistics
17th Floor, R.H. Coats Building
Tunney’s Pasture
Ottawa, ON K1A 0T6

Ministry of Training, Colleges and Universities

Multish International Education Group may be required to disclose personal information such as Ontario Education Numbers, student characteristics and educational outcomes to the Minister of Training, Colleges and Universities under s. 15 of the Ministry of Training, Colleges and Universities Act. The Ministry collects personal information for purposes such as planning, allocating and administering public funding to colleges, universities and other post-secondary educational and training institutions and to conduct research and analysis, including longitudinal studies, and statistical activities conducted by or on behalf of the Ministry for purposes that relate to post-secondary education and training. Further information on how the Minister of Training, Colleges and Universities uses this personal information is available on the Ministry’s website.

Further information on the collection and use of student-level enrolment-related data can be obtained from the Ministry of Training, Colleges and Universities website at or by writing:

Director, Post-Secondary Finance and Information Management Branch
Post-Secondary Education Division
7th Floor, Mowat Block
900 Bay Street
Toronto, ON M7A 1L2

CASL policy

New anti‑spam legislation (known as “CASL”) came into effect in large part on July 1, 2014. At Multish International Education Group, we are committed to communicating responsibly with you. In our electronic communications we strive to provide information that is relevant, useful and timely. MIEG has taken steps to ensure its electronic communication practices comply with the requirements of CASL. These steps include requesting your express consent to receive commercial electronic messages (or “CEMs”), where necessary, ensuring that there is an unsubscribe mechanism in CEMs if required, and honouring requests to unsubscribe from CEMs from the College in a timely manner.  Please note there are certain electronic messages you may continue to receive from the College following your request to unsubscribe from CEMs from the College, as permitted by law. If you have a complaint or wish to unsubscribe from receiving CEMs from the College, please contact